Controls Service Engineer
- PLC modifications
- Systems Integrator
- Work from Home – Midlands based
- Up to £55.000 + £4.800 Car Allowance or VAN + Overtime + Benefits
We are working with an established System Integrator company.
They are recruiting for a Service Engineer to join their team.
In return for a salary up to £55.000 along with excellent employment benefits.
Our Client are a leading provider of automation solutions within the warehousing and logistics industry, specializing in the design, integration, and installation of control systems for complex logistics operations.
As part of ongoing expansion, they are looking for an experienced and skilled Service Engineer to join their dynamic team.
We are seeking a skilled Controls Service Engineer to join the service team, providing technical support and field service for industrial control systems.
This role is purely service-based, involving both remote troubleshooting and on-site fault resolution.
The successful candidate will play a key role in maintaining customer satisfaction through timely, professional, and effective support.
You will take part in a fortnightly out-of-hours support rota.
- When on Rota, you will be required to responding to customer calls and system issues. Initial diagnosis and support will be provided via remote access, with site attendance required if the issue cannot be resolved remotely.
- When not on Rota, you will be required to carry out service visits, PPM works (planned preventative maintenance) and also training on current ongoing projects which will be handed to the service department in due course.
Key Responsibilities include:
- Provide technical support to customers for control system faults and breakdowns via phone, email, or remote connection.
- Diagnose and resolve PLC, HMI, and automation-related issues on Siemens systems (TIA Portal) and SEW Hardware.
- Attend customer sites to carry out corrective maintenance when issues cannot be resolved remotely.
- Maintain detailed service reports, documenting actions taken, findings, and recommendations.
- Ensure compliance with all relevant safety standards and company policies during site visits.
- Support the continuous improvement of control systems through feedback to engineering and design teams.
- Maintain tools, test equipment, and software licenses in accordance with company procedures.
Requirements:
- Proficiency with Siemens TIA Portal (S7 PLCs, HMIs, and related systems).
- Strong knowledge and experience with industrial electrical installations, including panel wiring and fault finding.
- Experience with remote diagnostics and field service work in an industrial or manufacturing environment.
- Ability to read and interpret electrical drawings and schematics.
- Excellent troubleshooting and analytical skills.
- Strong customer service and communication abilities.
- Willingness to travel to customer sites at short notice.
- Full UK driving licence (or equivalent).
Desirable Skills:
- Familiarity with other automation platforms (e.g., Allen-Bradley, Mitsubishi, or Schneider).
- Knowledge of SEW Movimot Units and the use of SEW Movisuite (training can be provided if needed)
- Experience with SCADA systems, industrial networking, and barcode readers.
- Knowledge of safety systems and functional safety principles.
Working Hours:
- On call nights – WFH solely remote answering calls from customers for support of breakdowns and attending sites if requested by the customer to do so for anything that cannot be resolved remotely: 18:00 – 06:00 Monday to Sunday
- On call days – WFH solely remote answering calls from customers for support of breakdowns and attending sites if requested by the customer to do so for anything that cannot be resolved remotely: 06:00 – 18:00 Monday to Sunday
- In the office or on site on days 08:00-17:00 Monday to Friday – working on PPMs, Project training alongside the development team, roll specific training if required.
How To Apply:
- Contact: Michal
- 01527917909
- Job reference number: 2447
- If you would like to find out more, simply click apply.
Relevant Job Titles: Service Engineer, Senior Service Engineer, Commissioning Engineer, Commissioning Technician, Service Technician, Maintenance Engineer, Controls Engineer, Controls Technician
All applicants must live in the UK and be eligible to work and live in the UK. Please note, our client is unable to offer Sponsorship or Visa support for this role.
Due to the sheer volume of applications, we will only contact successful applications. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful.
Axion Recruitment is working as a recruitment agency in relation to this vacancy.